Free Delivery
We are proud to offer free delivery within the UK. For international customers, a small shipping charge will apply and be calculated at checkout. We use FedEx for international shipping, ensuring your purchase is safely delivered to your door. All deliveries are fully insured in transit.
Frequently Asked Questions – Shipping
Return & Exchange
We offer a 30-day return or 60-day exchange policy from the delivery date. Items must be in original condition, unworn, undamaged, and returned with packaging and certificates.
Return Procedure
- Package the item with original packaging and certificates. Include a cover letter with the reason and your contact details.
- Return via Royal Mail Special Delivery and retain the tracking number. The customer bears return costs unless the item is faulty.
- Email our customer service team at contact@lenoradiamonds.co.uk once the item is shipped.